The South Carolina Department of Health and Human Services (SCDHHS) encourages all autism spectrum disorder (ASD) providers to complete their prior authorization submissions through Keystone Peer Review Organization (KEPRO), the agency's quality improvement organization. address Downtown, Norfolk, VA 23510, USA. Contact your system administrator for more information. The information on this page is not an endorsement of Truework's services by Norfolk Southern and is meant to be purely informational. 800-453-2530. If you are deaf or hard of hearing and have a TTY machine, call 855.810.9728. WVPersonalCare@kepro.com. The ASO has been serving WV since August 2000. Could not open iView. If you have a question regarding an appeal, please contact our Beneficiary Helpline. Ellen Olsen, LCSW, MBA Executive Director, Florida PASRR 1.866.880.4080, ext. Government sponsored healthcare programs are unique. Customer Support Contacts CUSTOMERS NS Customer Logistics: 800-635-5768 NS Intermodal Customer Service: 800-497-2919 Additional Customer Support Contacts EMPLOYEES IT NSS Helpdesk: 404-529-1527 or 800-525-2360 for Employee password resets, NS computer or Network issues HR Helpdesk: 800-267-3313 Payroll Helpline: 7-979-5000 microwave or 800-624-4193 Learn More TTY for all areas: 855-843-4776. If you have Sorensen VRS you can also use that system. The phone numbers for each area are also listed on the website at www.keproqio.com. 866-212-5053. 4064 eolsen@kepro.com . Tallahassee, FL 32309 links Norfolk Southern Website . Jennifer McKnight Program and Compliance Manager, Florida PASRR Kepro office hours are Monday through Friday, 8 a.m. to 6 p.m. Kepro, Inc. 777 East Park Drive Harrisburg, PA 17111 Toll-free: 800.222.0771 Phone 717.564.8288 Fax: 717.564.3862 www.kepro.com Please contact us to share your concerns confidentially. All authorizations approved before April 1, 2018, will expire June 30, 2018. OUR OFFICES helpline hours of operation Weekdays: 9:00 a.m. to 5:00 p.m. Eastern, Central, Mountain, Pacific, Alaska, and Hawaii-Aleutian time Weekends and Holidays (as shown below): 11:00 a.m. to 3:00 p.m. Eastern, Central, Mountain, Pacific, Alaska, and Hawaii-Aleutian time 844-794-6729. The iView is not compatible with your browser, operating system, or device. MAIN NUMBER. Missouri is part of Area 4. If you have questions or concerns related to Kepro's services, as they may be impacted by the hurricane, please contact us toll-free at 888-317-0751. We partner with government and private healthcare payers to maximize healthcare quality, improve accuracy and increase efficiency. Kepro provides technology-enabled services for priority populations to help them remain in the home or community of their choice. Verifications cannot be submitted on the phone. If you don't already have a Kepro account, you can Register here. Need to contact Norfolk Southern? DHHS (Department of Health and Human Services) Eligibility Specialist So is Kepro. Address Kepro 6802 Paragon Place, Suite 440 Richmond, VA 23230 Phone Local Phone: 804.622.8900 Tollfree: 888.827.2884 Fax: 877.652.9329 To place a TTY call for Hearing impaired dial 711 Email Kepro DMAS Provider Email (do not include PHI): VAproviderissues@kepro.com Insurance Providers Aetna Better Health 1.855.652.8249 or TTY: 711 Aged and Disabled Waiver. By providing your email address, you acknowledge this fact and authorize us to respond to you using email. Get contact information for customer service, general public information, shareholders, job seekers, employees, and website issues. The number is 866.521.0027. You can reach us by email at compliance@kepro.com. As the West Virginia ASO, Kepro also assists in the development and management of high quality, accountable, public sector healthcare system for an array of programs that include: behavioral health, medical, socially necessary, nursing home pre-admission screening, Aged & Disabled Waiver . Fax. General Email Box. COMPLIANCE INQUIRIES Do you have a compliance concern? Kepro Mailing Address 3653 Cagney Drive, Suite 202 Tallahassee, Florida 32309 New Hampshire - PASRR and LOC Phone: 844.526.4480 TDY: 855.843.4776 Fax: 844.490.9555 https://NH.kepro.com To find contact information for your area, please click here. Phone. 800-453-2530. . category Transportation. Disclaimer. Please enter your username and password to access the Atrezzo Provider Portal. The Maine Kepro Offices are located at the following address: Kepro 82 Running Hill Road, Suite 202 South Portland, ME 04106 Departments and Contact Information Phone: 866.521.0027 Fax: 866.325.4752 Switchboard/Intake For questions about faxes, ITRT and Section 28 Applications Phone: 866.521.0027 Option 0 Fax: 866.325.4752 Email: IntakeME@kepro.com Employee Resource Center. Health and Welfare | Brotherhood of Locomotive Engineers and Trainmen 1-888-257-3407 FMLA Phone Number for NS Railroad - Kepro Health and Welfare FMLA Fact Sheet Benefit Numbers National Healthcare Plan Booklet Active Employees National Healthcare Plan Retired or Furloughed Employees Prescription Drugs AETNA Dental 2013 Vision/Eye/Med 3653 Cagney Drive, Suite 202. 844-723-7811. Phone: 833-840-9945. Email: NEPASRR@Kepro.com Mailing Address: Kepro. We're here 8am to 6pm AEST Monday to Friday, except for public holidays. CROSSING GATES, SIGNALS, & ROUGH CROSSINGS. 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